Chapter 38. Nonverbal Communication Has Specific Functions

If an important fraction of the information transferred from speaker to listener comes in the form of something other than words, then you should understand the roles that such communication can play in the exchange. Nonverbal communication serves a number of important functions for public speakers, but researchers have identified these six as major functions:

  1. Accenting—Nonverbal communication often highlights or emphasizes some part of a verbal message. A raised eyebrow might accompany an expression of surprise; a wagging finger might underscore an expression of disapproval.

  2. Complementing—Nonverbal communication also reinforces the general tone or attitude of your verbal communication. ...

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