TRUTH 18 Your title is manager; your job is teacher
As much as you may think or hope, sending your adolescent child to a sports camp for a couple weeks doesn’t necessarily mean that he or she will be the next Michael Jordan or Billie Jean King.
This same principle holds true at work.
As a manager, you have a vested interest in enhanced employee proficiency and shared learning. These are prerequisites for the production of high-quality products and services. When all team members are skilled and qualified in the activities and processes they’re required to perform, there will be fewer errors/corrections, higher productivity, and greater employee satisfaction/morale.
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