TRUTH 15 Your way may not be the best way

There’s nothing more tempting to one’s managerial ego than a good old-fashioned Theory “X” edict, when you get to exert your power and authority on all those in your organizational kingdom. Yet, in all likelihood, your unilateral signal-calling only increases the probability that you’re taking your team down the wrong path.

While it’s easy to laugh at the joke that the camel is a horse designed by committee, research suggests that problem-solving, particularly involving complex and novel business challenges, is best addressed by a team of individuals with a variety of backgrounds, experiences, opinions, and knowledge.

In this regard, a good manager, when faced with significant operational challenges, ...

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