Truth 44. Employee discipline: Ask the more meaningful question

How you publicly respond to mistakes of omission and commission is important in the eyes of your team.

At some point in your career, a coworker will knock on your office door to inform you of a sensitive employee relations matter involving a serious breach of company policy. This may involve rule "bending" well beyond any original intention, or behavior that isn’t consistent with the organization’s values. Examples include employee theft, merit review bias, quality shortcuts, sexual harassment, intellectual property "sharing," sales "loading," supplier "influence," and internal politics and backstabbing.

If you’re lucky, the matter is another manager’s mess to untangle, but what ...

Get The Truth About Winning at Work (Collection), 2/e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.