The Truth About Better Decision-Making (Collection), 2/e

Truth 45. Make every employee feel like your only employee

Intuition tells us that most people want to feel good about themselves, what they are doing, whom they work for, and what their organization stands for. They want to play an active role on a team, feel a sense of security, have an opportunity for socialization, and to build their individual confidence and esteem. In short, we all like to feel appreciated.

Unfortunately, most managers get caught up in the fire drills of each day, rarely taking or making the opportunity to "get to know" their team on an individual basis.

This can prove mutually detrimental. Team members may lose their sense of community, confidence and pride. Likewise, managers, in their zest to homogenize their team around ...