Truth 31. You can influence without authority
You have a nice office or cube; maybe there's a nearby window. You have a shiny nameplate. You have the "title" you always wanted—reflective of progressive managerial accountability and good organizational standing. You proudly display your business cards in a holder on your desk. If anyone expresses doubts or questions about who's in charge, simply refer them to the organizational chart. Hollywood might portray you with charisma, confidence, and gusto, as you oversee the operations for your team.
In a few words—you're the "Top Dog!"
But beneath this Norman Rockwell-like veneer is a far different and more complex reality.
You're growing increasingly frustrated with the time it takes to get things ...
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