Appendix D. Tactics
This appendix lists some examples of tactics—each to be quantified and given a specific timetable.
To support a strategic objective that delineates offering a product of superior quality, tactics might include setting specific performance goals for the following:
- An improvement in defect-free manufacturing processes
- Attaining ISO certification of all work processes and instructions
- Providing related employee training and education
- Achieving better internal audit scores
- Partnering with suppliers
- Benchmarking
- Reducing service call rates
- Implementing continuous improvement initiatives
To support a strategic objective that identifies a specific cost reduction target in a manufacturing area, tactics might include setting specific ...
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