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The Truth About Better Business Communication (Collection) by Leigh Thompson, James O’Rourke, Claire Meirowitz, Natalie Canavor

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Truth 28. Cover letters matter, big time

When Simon applied for a new job, the cover letter he submitted with his résumé made the “10 worst letters of the month” list at the company where he wanted to work. The letter was posted on a bulletin board in the HR office, distributed all over the company to people who looked forward to a monthly joke, and was no doubt sent by some recipients to their personal e-mail lists.

Like many job applicants, Simon had taken a lot of trouble to polish his résumé, and then dashed off a quick cover note with little thought. The result was an embarrassment of poor content, language, grammar, spelling, punctuation, and even capitalization.

We think it’s fair to say his letter didn’t succeed.

When employers ask for ...

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