You are previewing The Truth About Personal Performance (Collection).
O'Reilly logo
The Truth About Personal Performance (Collection)

Book Description

150+ secrets of exceptional personal performance: how to present confidently, negotiate successfully, and make smarter decisions--anywhere, anytime!

Three full books of proven solutions for supercharging personal performance! Prepare for any audience, negotiation, or decision…compel attention and motivate action…manage anxiety or anger…use nonverbal communication…negotiate with people you love (or hate)…build (or repair) trust…make decisions with imperfect data…and much more!

From world-renowned leaders and experts, including James O'Rourke, Leigh L. Thompson, and Robert E. Gunther.

Table of Contents

  1. Title Page
  2. The Truth About Confident Presenting
    1. Copyright page
    2. Contents
    3. Praise for The Truth About Confident Presenting
    4. Introduction
    5. Part I: Some Initial Truths
      1. TRUTH 1. Public Speaking Is Not Easy, But It's Certainly Doable
      2. TRUTH 2. The Key to Success Is Preparation
      3. TRUTH 3. Rehearsal Is Essential
      4. TRUTH 4. Emulating Good Speakers Makes You Better
      5. TRUTH 5. Establish Goals For Your Presentation
      6. TRUTH 6. A presentation Is a Learning Occasion
    6. Part II: The Truth About Getting Ready to Speak
      1. TRUTH 7. Talk Is the Work
      2. TRUTH 8. Know What Your Audience Is Looking for
      3. TRUTH 9. There Is a Difference Between Speaking And Writing
      4. TRUTH 10. Preparing a Presentation Is a Relatively Simple Process
      5. TRUTH 11. Begin by Analyzing Your Audience
      6. TRUTH 12. Know Your Audience
    7. Part III: The Truth About What Makes People Listen
      1. TRUTH 13. Understand What Makes People Listen
      2. TRUTH 14. Your Speaking Style Makes a Difference
      3. TRUTH 15. Anticipate the Questions Your Audience Brings to Your Presentation
      4. TRUTH 16. Listening Matters
      5. TRUTH 17. Being an Active Listener Brings Real Benefits
      6. TRUTH 18. You Can Overcome the Barriers to Successful Communication
    8. Part IV: The Truth About Developing Support for Your Presentation
      1. TRUTH 19. Develop Support for Your Presentation
      2. TRUTH 20. Understand The Power of Your Content
      3. TRUTH 21. The Kinds and Quality of Evidence Matter to Your Audience
      4. TRUTH 22. Structure Can Help Carry an Inexperienced Speaker
      5. TRUTH 23. Find Support for Your Presentation
      6. TRUTH 24. Use the Internet to Support Your Presentation
    9. Part V: The Truth About Getting Up to Speak
      1. TRUTH 25. Select a Delivery Approach.
      2. TRUTH 26. Your Introduction Forms Their First Impression
      3. TRUTH 27. Begin with a Purpose in Mind
      4. TRUTH 28. Keep Your Audience Interested
      5. TRUTH 29. Conclusions Are as Important as Introductions
      6. TRUTH 30. Have Confidence in Your Preparation
      7. TRUTH 31. Repeat the Process as Often as Possible
    10. Part VI: The Truth About Managing Anxiety
      1. TRUTH 32. All Speakers Get Nervous
      2. TRUTH 33. Recognize Anxiety Before It Begins
      3. TRUTH 34. Deal with Nervous Behaviors
      4. TRUTH 35. Keep Your Nervousness to Yourself
    11. Part VII: The Truth About Nonverbal Communication
      1. TRUTH 36. Most Information is Transferred Nonverbally
      2. TRUTH 37. The Nonverbal Process Can Work for You
      3. TRUTH 38. Nonverbal Communication Has Specific Functions
      4. TRUTH 39. Nonverbal Communication Is Governed by Key Principles
      5. TRUTH 40. Nonverbal Communication Has an Effect on Your Audience
    12. Part VIII: The Truth About Visual Aids
      1. TRUTH 41. Visual Aids can Help Your Audience Understand Your Message
      2. TRUTH 42. Understand Visual Images Before You Use Them
      3. TRUTH 43. Choose the Right Visual
      4. TRUTH 44. Use Powerpoint Effectively
      5. TRUTH 45. Consider Speaking Without Visuals
    13. Part IX: The Truth About Handling an Audience
      1. TRUTH 46. Assess the Mood Of Your Audience
      2. TRUTH 47. Answer the Audience's Questions
      3. TRUTH 48. Handle Hostility with Confidence
    14. Part X: The Truth About What Makes a Presentation Work
      1. TRUTH 49. Know as Much as Possible About the Location
      2. TRUTH 50. Use the Microphone to Your Advantage
      3. TRUTH 51. Know Your Limits
    15. References
    16. Acknowledgments
    17. About the Author
  3. The Truth About Negotiations
    1. Copyright page
    2. Contents
    3. Praise for The Truth About Negotiations
    4. Introduction
    5. TRUTH 1. If you have only one hour to prepare...
    6. TRUTH 2. Negotiation: A natural gift?
    7. TRUTH 3. Rehearsal might get you to Carnegie, but it won't help you negotiate
    8. TRUTH 4. The power of making the first offer
    9. TRUTH 5. What if you don't make the first offer?
    10. TRUTH 6. Don't be a tough or a nice negotiator
    11. TRUTH 7. Four sand traps in the golf game of negotiation
    12. TRUTH 8. Your industry is unique (and other myths)
    13. TRUTH 9. Identify your BATNA
    14. TRUTH 10. It's alive! Constantly improve your BATNA
    15. TRUTH 11. Don't reveal your BATNA
    16. TRUTH 12. Don't lie about your BATNA
    17. TRUTH 13. Signal your BATNA
    18. TRUTH 14. Research the other party's BATNA
    19. TRUTH 15. Develop your reservation price
    20. TRUTH 16. Beware of ZOPA myopia
    21. TRUTH 17. Set optimistic but realistic aspirations
    22. TRUTH 18. Plan your concessions
    23. TRUTH 19. Be aware of the "even-split" ploy
    24. TRUTH 20. The pregame
    25. TRUTH 21. The game
    26. TRUTH 22. The postgame
    27. TRUTH 23. What does "win-win" really mean?
    28. TRUTH 24. Satisficing versus optimizing
    29. TRUTH 25. There are really only two kinds of negotiations
    30. TRUTH 26. Ask triple-I questions
    31. TRUTH 27. Reveal your interests
    32. TRUTH 28. Negotiate issues simultaneously, not sequentially
    33. TRUTH 29. Logrolling (I scratch your back, you scratch mine)
    34. TRUTH 30. Make multiple offers of equivalent value simultaneously
    35. TRUTH 31. Postsettlement settlements
    36. TRUTH 32. Contingent agreements
    37. TRUTH 33. Are you an enlightened negotiator?
    38. TRUTH 34. The reciprocity principle
    39. TRUTH 35. The reinforcement principle
    40. TRUTH 36. The similarity principle
    41. TRUTH 37. Know when to drop an anchor
    42. TRUTH 38. The framing effect
    43. TRUTH 39. Responding to temper tantrums
    44. TRUTH 40. What's your sign? (Know your disputing style)
    45. TRUTH 41. Using power responsibly
    46. TRUTH 42. Saving face
    47. TRUTH 43. How to negotiate with someone you hate
    48. TRUTH 44. How to negotiate with someone you love
    49. TRUTH 45. Building the winning negotiation team
    50. TRUTH 46. What if they arrive with a team?
    51. TRUTH 47. Of men, women, and pie-slicing
    52. TRUTH 48. Know why the fish swim
    53. TRUTH 49. It does not make sense to always get to the point...
    54. TRUTH 50. Negotiating on the phone
    55. TRUTH 51. Your reputation
    56. TRUTH 52. Building trust
    57. TRUTH 53. Repairing broken trust
    58. References
    59. Acknowledgments
    60. About the Author
  4. The Truth About Making Smart Decisions
    1. Copyright page
    2. Contents
    3. Praise for The Truth About Making Smart Decisions
    4. Preface
    5. Introduction
    6. Part I: The Truth About Preparing for Decisions
      1. TRUTH 1. Before a major decision, get some Z's
      2. TRUTH 2. Act from a state of clarity
      3. TRUTH 3. If you can't get distance, get perspective
      4. TRUTH 4. Keep it real
      5. TRUTH 5. Use a systematic process
      6. TRUTH 6. Know your decision-making style
    7. Part II: The Truth About Why Bad Decisions Are Good
      1. TRUTH 7. To make better decisions, make more mistakes
      2. TRUTH 8. Be prepared to profit from your mistakes
      3. TRUTH 9. Learn from your close calls
      4. TRUTH 10. Learn from the decisions of others
      5. TRUTH 11. Don't judge your decisions based on their outcome
      6. TRUTH 12. Leave yourself room to get back from the pole
    8. Part III: The Truth About the Limits of Your Mind
      1. TRUTH 13. Understand common "decision traps"
      2. TRUTH 14. Giving up something? Get over it!
      3. TRUTH 15. It's possible to miss an entire gorilla
      4. TRUTH 16. You may see only what you're looking for
      5. TRUTH 17. You're not as clever as you think you are
      6. TRUTH 18. Your view of the world depends on what planet you're from
      7. TRUTH 19. Beware of seeing patterns that aren't there
      8. TRUTH 20. Different is not always better
    9. Part IV: The Truth About Complex Decisions
      1. TRUTH 21. Boil knowledge down to its essence—and then act on it
      2. TRUTH 22. Decisions are not snapshots but movies
      3. TRUTH 23. No decision is an island
      4. TRUTH 24. Build the city around your decision
    10. Part V: The Truth About Data
      1. TRUTH 25. Listen for the dog that doesn't bark
      2. TRUTH 26. Sorry, Joe Friday. The facts are never "just the facts."
      3. TRUTH 27. Recognize the power of intuition
    11. Part VI: The Truth About Acting Decisively
      1. TRUTH 28. The wrong decision is better than none at all
      2. TRUTH 29. Get 80 percent (or less) of what you need, and then act on it
      3. TRUTH 30. Every decision carries risk. Get used to it
      4. TRUTH 31. Not making a decision is a decision
    12. Part VII: The Truth About Decisions in Groups
      1. TRUTH 32. Two heads can be worse than one
      2. TRUTH 33. Use constructive conflict
      3. TRUTH 34. Surround yourself with people smarter than yourself
      4. TRUTH 35. Make decision roles clear
      5. TRUTH 36. Break free from the prisoner's dilemma
    13. Part VIII: The Truth About Emotions
      1. TRUTH 37. A little adrenaline can be a good thing
      2. TRUTH 38. Understand the impact of emotions
      3. TRUTH 39. Beware of the attractive new shortcut
    14. Part IX: The Truth About Ethical Decision Making
      1. TRUTH 40. Don't do anything you wouldn't want seen on YouTube
      2. TRUTH 41. There are no quiet corners safe from scrutiny
      3. TRUTH 42. To know where you're going, know where you stand
      4. TRUTH 43. Don't let power or ego sway you from your course
    15. Part X: The Truth About Big Decisions
      1. TRUTH 44. Lower the costs of failure
      2. TRUTH 45. Break down big decisions into smaller ones
      3. TRUTH 46. Don't forget the screwdrivers
    16. Part XI: The Truth About Moving On
      1. TRUTH 47. Keep your eye on the long term
      2. TRUTH 48. Belief in your decision can make it come true
      3. TRUTH 49. Keep a sense of humor
      4. TRUTH 50. Don't look back
    17. Additional Resources
    18. References
    19. About the Author
  5. Simply the best thinking
  6. Copyright Page