Truth 46You may want to hire candidates even when they get a bad reference

You want to check on references because you know you'll get information on the past behaviors of candidates. While it's easy to assume that a candidate with a bad reference predicts a track record of poor performance—and, therefore, you should pass that person up—that particular candidate could be just want you need. And want.

Carolyn, a training manager candidate, had everything going for her. She was bright, enthusiastic, and possessed all the right credentials. She seemed perfect. So naturally, the hiring manager's next step was to check her references. But Carolyn had a slight smudge on her record, so she said, "I don't think you're going to get a good recommendation ...

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