Truth 42Environment Matters
Early in my career I learned many of my lessons the hard way; I had to make my own mistakes as opposed to learning from others. Given that, I had the opportunity to be on the receiving end of many feedback sessions. Some of them went well, but others didn't. One manager was particularly good about delivering feedback. He was very factual, unemotional, and empathetic. The thing I remember most, though, was how he ensured the setting was comfortable. Whenever we would have feedback discussions, we would sit at a table in his office. The door was closed, the phone was turned off, and there were no other distractions. I felt, even though I was getting some hard feedback on things I needed to improve, that he was making ...
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