Truth 34A Solution Is Only as Good as Its Implementation

Brody was feeling very good about the solution his organization had agreed to implement. He had developed an outstanding "choices and consequences" analysis, had identified relevant evaluation criteria, and had driven the decision in a very participative manner. In the meeting where the organization decided on the solution, Brody had outlined some actions needed for the team to implement the solution. He rattled off some general actions and said, "We need to get these done as soon as possible." Feeling great about his success, Brody went home and took his wife out for a fancy dinner and dancing.

After two weeks, Brody was getting concerned. "I hope the team is working on implementing the ...

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