Truth 33Dig Hard for That Third Alternative

It was 10 p.m. and Matt and Chris were sitting at the conference room table exhausted and bleary-eyed. They were preparing for a presentation at 8 a.m. the next morning with the vice president of their division and were quickly approaching a panic state. They were staring at a Choices and Consequences slide they had created to evaluate alternatives for reducing costs in their organization. "These alternatives stink!" Matt grumbled. "We either have to forgo hiring five people we had planned to hire or spend a lot less on systems. Either way, we'll never meet our service agreement with our customers, because we'll be forced to do more with less. I feel like we're just choosing the least-worst alternative ...

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