Truth 4If You Think It Doesn't Make Sense, It Probably Doesn't

One of my managers was a bit inflexible when it came to communication. He was in many respects a very competent manager and knew his subject matter very well, but it was clear that I simply had to do things his way, or I got my head bitten off. One example of this was when I was managing a large project to reengineer some processes that employees use to enter customer orders for our products. We had prepared a large PowerPoint presentation for a number of key stakeholders to review some key design concepts. When I reviewed the presentation with my manager, he told me to create a Word document in addition to the PowerPoint document. The Word document would literally be a copy and ...

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