Truth 3Communication Styles Aren't One-Size-Fits-All
Let's assume that you've taken the time to understand the recipient's communication expectations, as discussed in the preceding truth. Through your discovery process, you zero in on how the recipient likes to communicate. You discover, though, that his communication preferences are very different from your style of communicating. He may like structured appointments, while you may prefer "drop-ins." He might enjoy high-level reviews, where you tend toward more detailed discussions. He may prefer e-mail updates, while you function better with verbal updates. Yes, these are big differences, but this doesn't mean you'll forever be in a communication struggle. Quite frankly, you need to have a ...
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