Introduction

Leadership isn't just another step in your career; it's a leap across the great divide. Everything changes, even if you stay in the same place. The familiar halls of your organization become a foreign landscape as you navigate new power structures, new demands, and new expectations. Suddenly, you have become a new person: a leader. Your mission? To motivate, align, inform, guide, and support your organization, through good times and bad.

It's easy to think that great leadership is some kind of innate ability or gift, to think that either you have it or you don't. That's not the case. Leadership gurus agree that great leaders are formed through their experiences, not born that way. Nevertheless, leadership is a tough act to jump ...

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