Truth 32Delegation Is a Confidence Game
Joan joined a midsize consumer goods company to accelerate her career progression to management. With plenty of experience in fast-moving consumer goods, she immediately drew up a program of work for her team of three, quickly running it by them before getting the go-ahead from management. Then she jumped into the program with gusto, determined to prove herself.
To her surprise and disappointment, her team couldn't keep up with her. Delays and mistakes became common. Joan felt increasingly uncomfortable with how the others did things. She frequently jumped in to try to fix tricky situations, working frantically through evenings and weekends to keep up with the program. The result? She was exhausted, and ...
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