Truth 29No Good Deed Goes Unpunished

Everybody liked Charlie. A highly regarded senior manager, not only did he have far more experience than most of his colleagues, but he was a steady and thoughtful leader, open to and respectful of others' views. However, Charlie didn't like pushing his clients. He was also reluctant to demand performance from his team if there was any chance he might be perceived as aggressive. The result? Despite his ability, he got flak from his management and was known as a pushover. The last time I saw him, he was still waiting for a promotion.

As a leader, you don't need to be liked; you need to be respected. However much that advice may go against your nature, it's one of the most important points to remember when ...

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