Truth 28Adjust Your Leadership Style To Fit The Employee

The 24-year old South Asian computer technician has good qualifications and speaks English well, so your company hires her to service an important computer system. You give her a cubicle and the tools of her trade, tell her to call you if she needs help, and go on a business trip. Because she is experienced—you paid top dollar for her through a head-hunter—and gung ho about the work, you think she can handle things. Unbeknownst to you, however, she is devastated. She thinks she's been abandoned, and, floundering in her task, she decides to quit after a week. What went wrong?

A job has several foundations: skills, experience, motivation, and supervision. The new employee had the first three ...

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