Selected Bibliography

Abramowitz, Ava J. Architect’s Essentials of Negotiation. Hoboken, NJ: John Wiley & Sons, 2009.

Brooks, William T., and Thomas M. Travisano. You’re Working Too Hard to Make the Sale. New York: McGraw-Hill, 1995.

Cialdini, Robert B. Influence: The Psychology of Persuasion. New York: Quill, 1984.

Covey, Stephen R. The 7 Habits of Highly Effective People. New York: Free Press, 2004.

DeRosa, Darleen, and Richard Lepsinger. Virtual Team Success: A Practical Guide for Working and Leading from a Distance. Hoboken, NJ: John Wiley & Sons, 2010.

Ferrazzi, Keith. Never Eat Alone: And Other Secrets to Success, One Relationship at a Time. New York: Crown Business, 2005.

Firestein, Peter. Crisis of Character: Building Corporate Reputation in the Age of Skepticism. New York: Union Square Press, 2009.

Fisher, Roger, William Ury, and Bruce Patton. Getting to Yes: Negotiating Agreement Without Giving In. New York: Houghton Mifflin Harcourt, 1991.

Fukuyama, Francis. Trust: The Social Virtues and the Creation of Prosperity. New York: Simon & Schuster, 1995.

Galford, Robert M., Charles H. Green, and David H. Maister. The Trusted Advisor. New York: Free Press, 2001.

Girard, Joe, and Stanley H. Brown. How to Sell Anything to Anybody. New York: Fireside, 2006.

Goleman, Daniel. Emotional Intelligence: Why It Can Matter More than IQ. New York: Bantam, 1995.

Goleman, Daniel. Working with Emotional Intelligence. New York: Bantam, 2000.

Gottman, John. The Science of Trust: Emotional ...

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