CHAPTER TWO

THE HONOR OF LEADERSHIP

In late 2001 the United States was gripped in the mystery and fear surrounding an inhalation anthrax scare that had swept across the country. It was a time when tensions were already high and nerves frayed by a number of significant events that had occurred previously. Griffin Hospital in Derby, Connecticut, cared for a patient who later died because of exposure to anthrax. Following this person’s death, Griffin’s CEO, Patrick Charmel, informed employees of what was happening, defying a strongly worded FBI request that he not inform employees until after the FBI had spent more time investigating. For Charmel, putting his employees first was a weighty choice, though ultimately an easy one. He had established ...

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