18Leadership Is Not a Friendship Contest
Transforming a moribund company, transforming a dysfunctional culture, creating a new industry, turning around a company is not for the needy personality, constantly requiring approval and “atta boys.” The transformative CEO is tough-minded. He or she must make tough decisions. And right or wrong, tough decisions impact, disrupt, interrupt, redirect, and shake up the organization. There will be people, maybe lots of people, who will be unhappy.
Changing the compensation system to pay for performance will make the mediocre unhappy. Retiring the popular, but change-resistant executive, will be unpopular with his locked-in-the-past fellow travelers. Encouraging prudent risk taking, praising the innovative, ...
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