Notes
Prologue
1. Jeffrey K. Liker, The Toyota Way, New York: McGraw-Hill, 2004.
2. John Toussaint and Roger Gerard, On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, Cambridge, MA: Lean Enterprise Institute, 2010.
3. Samuel Smiles, Self-Help, London: John Murray Publishing, 1982.
4. James P. Womack, Daniel T. Jones, and Daniel Roos, The Machine That Changed the World, New York: Rawson Associates, 1990.
5. James P. Womack and Daniel T. Jones, Lean Thinking, 2nd ed., New York: Productivity Press, 2003.
6. K. Anders Ericsson, Michael J. Prietula, and Edward T. Cokely, “The Making of an Expert” (pdf), Harvard Business Review, July–August 2007.
7. Mike Rother, Toyota Kata: Managing People for Improvement, Adaptiveness, ...
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