The Toyota Way

Chapter 22Build Your Own Lean Learning Enterprise, Borrowing from the Toyota Way

One man did his part, and the other his, and neither even had to check to make sure both parts were getting done. Like the dance of atoms Alvin had imagined in his mind. He never realized it before, but people could be like those atoms, too. Most of the time people were all disorganized, nobody knowing who anybody else was, nobody holding still long enough to trust or be trusted, just like Alvin imagined atoms might have been before God taught them who they were and gave them work to do…. It was a miracle seeing how smooth they knew each other's next move before the move was even begun. Alvin almost laughed out loud in the joy of seeing such a thing, knowing it ...