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The Top 50 Management Dilemmas by Roger Delves, Sona Sherratt

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Receiving difficult feedback

Critical to a successful career is the willingness to receive constructive feedback well, even if what you hear is uncomfortable. Feedback is an important mechanism through which you can grow, learn and develop. Receiving feedback well will demonstrate your maturity and will encourage open dialogue by modelling best behaviour.

First, think:

  • Are you aware of how you tend to react to constructive critical feedback? Are you defensive or open minded?
  • Is giving and receiving challenging feedback a norm within your team? What about within your organisation’s culture?
  • Do you agree with the feedback being given to you? Who is the feedback provider? Do you respect him or her? Is the feedback given in a way that reflects ...

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