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The Top 50 Management Dilemmas by Roger Delves, Sona Sherratt

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Individuals who avoid conflict

When you bring initiatives or ideas to people, you might expect a robust debate and exchange of views before any decision. If what you get is evasion and a disinclination to engage in any sort of dialogue, you may get frustrated and lose some confidence, both in yourself and in the person you have approached. Your inability even to get these initiatives discussed may cause you to lose credibility with your team. The root cause is the individual who is conflict averse, avoiding any sort of interaction which might lead to disagreement.

First, think:

  • What is the decision-making process that the individual seems to favour?
  • How do you handle conflict? Are you assertive? Forthright?
  • How extreme are the suggestions ...

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