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The Top 50 Management Dilemmas by Roger Delves, Sona Sherratt

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Lack of trust

Trust is crucial for team development and team performance. Lack of trust can be seen in a variety of ways; often there is no outward conflict, yet team members behave formally and interact superficially with one another. A lack of trust will hold a team back from being the high-performing team it could be.

First, think:

  • How does this team compare with the general standard within the organisation? Are they at, above or below the norm?
  • Are there new team members or are they a long-established group? Have they ever performed better than they are performing now? If they have, what changed? Do you have any first thoughts about why there isn’t more trust in the team? Do you suspect there may be conflict below the surface of the ...

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