The Authors
Steve Zaffron is the CEO of Vanto Group, a San Francisco-based consulting firm specializing in designing and implementing large-scale initiatives that elevate organizational performance. Vanto Group has consulted more than three hundred organizations in twenty countries, including Apple, GlaxoSmithKline, Johnson & Johnson, Heinz Northern Europe, Reebok, Northrop Grumman, BHP-Billiton, Petrobras, Telemar Brazil, and Polus Group Japan. A highly experienced international consultant, he has worked with top executives and has led programs for over a hundred thousand people worldwide. Steve has spoken as an expert in organizational transformation at the Harvard Business School, the Simon School of Business at the University of Rochester, ...
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