Chapter 7Conducting Performance Reviews That Improve the Quality of Your Talent Base

David Insler, Senior Vice PresidentAngelita Becom, Senior ConsultantSibson Consulting

HIGH-PERFORMING ORGANIZATIONS KNOW THAT EFFECTIVE PERFORMANCE MANAGEMENT plays a critical role in the successful development of talent. The problem is that while performance management processes are critical to talent development, conducting a fundamental performance review is probably one of the most dreaded management tasks. In many organizations, the following comments are all too common:

• “Our performance review process does not work. It takes too long and I get very little value from it.”

• “What is the point of our performance review process? It’s just a check-the-box ...

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