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The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM

Book Description

30 up-to-date case studies illuminate every aspect ofmodern supply chain management

• Risk management, analytics, global supply chain issues, and much more

• Innovative processes, technologies, strategies, and tactics

• An indispensable resource for both students and practitioners

This casebook brings together 30 focused cases addressing virtually every aspect of supply chain management, from procurement to warehousing, strategy to risk management, IT to supplier selection and ethics. A global team of contributors presents key challenges in industries ranging from pharmaceuticals to fashion and previews issues ranging from the “limits of lean” to the potential of 3-D printing.

Cases vary in length and complexity, offering maximum flexibility to both instructors and readers; a convenient table provides fast access to specific topics. Qualitative cases are supported by relevant discussion questions and sample responses;  quantitative cases are supported by completed numerical solutions, and, where applicable, associated spreadsheets.

Table of Contents

  1. About This eBook
  2. Title Page
  3. Copyright Page
  4. Dedication Page
  5. Contents
  6. Acknowledgments
  7. About the Author
  8. Preface
    1. Objectives of the Book
    2. Organization of the Book
  9. 1. Comprehensive Coverage of Supply Chain Issues
    1. Case 1. The Salvation Army in Dallas: The Supply Chain Challenges of a Non-Profit Organization1
      1. Salvation Army: Origins and Purpose
      2. United States Southern Territory and Salvation Army–Dallas ARC
      3. Discussion Questions
      4. Acknowledgments
    2. Case 2. Perdue Farms: A Vertically Integrated Supply Chain
      1. Products and Markets
      2. Vertically Integrated Supply Chain
      3. The Manufacturing Process
      4. Investment in Collaborative Planning, Forecasting, and Replenishment (CPFR)
      5. Discussion Questions
      6. References
      7. Websites
  10. 2. Supply Chain Risk Management
    1. Case 3. Improving Stanford Blood Center’s Platelet Supply Chain1
      1. Stanford Blood Center: “Give Blood for Life”2
      2. A Snapshot of the SBC-SUMC Supply Chain in 2006
      3. Questions
    2. Case 4. Financial and Operational Risk Management at Molson Coors1
      1. Company Background
      2. Financial Risk Management Background
      3. Discussion Questions
    3. Case 5. Toyota China: Matching Supply with Demand1
      1. The Automobile Industry in China
      2. Toyota China’s Production Planning and Demand Management
    4. Case 6. Cisco Systems, Inc.: Supply Chain Risk Management1
      1. The Company
    5. Case 7. BESSI: The Importance of Coordinating Product Development with Supply Chain Planning in the Fashion Goods Industry
      1. Company Background
      2. BESSI Leather Goods
      3. The Central Role of Planning
      4. The Challenge
      5. Discussion Questions
      6. Appendix 7-1 Gantt Chart of the Fashion Product Collection Definition (from Grid Definition to Start of Production)
      7. Appendix 7-2 Fashion Product Collection Definitions
      8. Appendix 7-3 Demand Forecasting Process
  11. 3. Supply Chain Analytics
    1. Case 8. Queuing at eCycle Services
      1. The Issue
    2. Case 9. Multi-Echelon Inventory Decisions at Jefferson Plumbing Supplies: To Store or Not to Store?
    3. Case 10. Global Pharma: Managing Uncertainty
      1. Introduction
      2. Company Background
      3. The Indian Pharmaceutical Industry
      4. The Indian Pharmaceutical Supply Chain
    4. Case 11. Supplier Selection at Kerneos, Inc.
      1. Introduction
      2. Upstream Supply Chain for High-Range Cements
      3. Questions
    5. Case 12. The Interface between Demand Management and Production Strategies at TractParts
      1. Questions
    6. Case 13. Analyzing Distribution Network Options at Remingtin Medical Devices
      1. Questions
      2. Appendix 13-1: Baseline Data and Three Solutions Offered by UPS
    7. Case 14. NunaSacha: A Facility Redesign in the Ecuadorian Andes1
      1. Introduction
      2. Organization Background
      3. Organizational Structure and Facility Layout
      4. Operations Management
      5. Supply Chain Management
      6. Two Different Perspectives
    8. Case 15. Sherman’s Supply Chain Challenge: Stopping the Retailer from Overcharging for Soda
      1. References
  12. 4. Short but Sweet
    1. Case 16. Ethical Product Sourcing in the Starbucks Coffee Supply Chain
      1. Introduction
      2. Overview of Fair Trade
      3. The Fair Trade Supply Chain
      4. Criticism of Fair Trade
      5. Starbuck’s Fair Trade Policy
    2. Case 17. Tmall, The Sky Cat: A Rocky Road Toward Bringing Buyers and Suppliers Together
      1. Company Overview
      2. The Crisis
      3. The Rebranding Process
      4. The Future
      5. Discussion Questions
      6. References
    3. Case 18. Make to Demand with 3-D Printing: The Next Big Thing in Inventory Management?
      1. Questions
      2. Activity
      3. Sources
    4. Case 19. Airbus’ Overstretched Supply Chain: Just How Far Can You Go Before Your Supply Chain Snaps?
      1. Questions
      2. Sources
    5. Case 20. How to Keep Your Food Supply Chain Fresh
      1. Questions
      2. Activity
      3. Sources
    6. Case 21. The End of Lean?: Automobile Manufacturers Are Rethinking Some Supply Chain Basics
      1. Questions
      2. Sources
  13. 5. Unique Challenges from Around the Globe
    1. Case 22. A Brazilian Dairy Cooperative: Transaction Cost Approach in a Supply Chain
      1. Background for the Cooperative and the Industry
      2. Transaction Costs Approach
      3. COAPEL Supply Chain
      4. References
    2. Case 23. Continuous Process Reforms to Achieve a Hybrid Supply Chain Strategy: Focusing on the Organization in Ricoh
      1. Introduction
      2. Company Background
      3. Process Reforms
      4. Organizational Operations
      5. Discussion Questions
      6. References
    3. Case 24. Improving Preparedness in Supply Chain Risk Management at Jacket
      1. Case 24-1: Helmets
      2. Case 24-2: Puffs
      3. Case 24-3: Sirop
      4. Case 24-4: Blower
      5. Jacket’s Decisions
    4. Case 25. Supply Chain Strategy at Zophin Pharma
      1. Introduction
      2. The Meeting
      3. Plant Visit
      4. Questions
    5. Case 26. Waste to Wealth—A Distant Dream?: Challenges in the Waste Disposal Supply Chain in Bangalore, India
      1. Introduction
      2. Bangalore: City Statistics1
      3. Collection of Waste
      4. Role of Non-Governmental Organizations (NGOs)
      5. Conclusion
      6. Discussion Questions
    6. Case 27. Transitioning the Supply Network of Chennai Engineering Ltd to Cloud Computing1
      1. About the Company
      2. The Power Sector in India
      3. The Challenge
      4. Cloud Computing
      5. Supply Chain Structure of CEL
      6. IT in SCM
      7. Discussion Questions
      8. References
      9. Appendix 27-1: CEL’s Balance of Plants Business in the Power Sector
      10. Appendix 27-2: Trends in Installed Generating Capacity of Electricity Nonutilities in India from 1970–71 to 2010–11
      11. Appendix 27-3: Business Process of CEL Sourcing
    7. Case 28. Tussle between Maintaining Customer Satisfaction and Supply Chain Constraints: IGNYS Automotive1
      1. Company Background
      2. Spare Parts Supply Chain Management at IGNYS Automotive
      3. Summary
      4. Discussion Questions
    8. Case 29. When a Western 3PL Meets an Asian 3PL, Something Magical Happens
      1. Industry Background
      2. Introduction of the Case Companies
      3. Search for an International Partner
      4. Joint Business Development and Complementary Service Offering
      5. Joint Project Illustrations
      6. Mutual Benefits from International Logistics Partnership
      7. Discussion Questions
      8. References
    9. Case 30. Supply Chain Risk Management for Macro Risks
      1. Introduction
      2. Classification of Risks
      3. General Supply Chain Resilience Model
      4. European Case Study
      5. Discussion Questions
      6. References
      7. Appendix 30-1
  14. Index
  15. Financial Times Press