About the Authors
Jo-Ann C. Byrne, R.N., B.S., M.H.S.A., is a registered nurse with over thirty-five years of experience in consulting, hospital, and military arenas. Ms. Byrne is adept at project management, organizational and process re-engineering, program development, training and education, and change management. She is an effective communicator, skilled facilitator, and gifted educator who is talented at consulting with executive management and physician audiences to transform concepts into effective, measurable processes that address organizational change.
She has a diploma in nursing from Lawrence General Hospital School of Nursing in Massachusetts, a bachelor's degree from the University of St. Francis in Illinois, and a master's degree ...
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