Acknowledgements

The ideas and tools described in this book have grown from many years of interactions with our clients. Leaders, managers, teams, departments, organisations, customers, patients – all of these have challenged and refined our thinking along the way. Our huge thanks to them all.

In the course of writing the book a number of people have given valuable feedback and helped shape the final version: Charlie Shaw, Clare Burgum, David Russell, Mark McKergow, Nicole Hay-Carter, Roland Howard, Sophie Bizeuil (as well as very valuable coaching), and Sandra Henson.

We also want to thank Jerry Clough, Chief Operating Officer of NEW Devon CCG, who gave us a wonderful opportunity to help develop a strengths-focused organisation in the western ...

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