P A R T T W O
ALIGNING THE ORGANIZATION TO CREATE SYNERGIES
THE BALANCED SCORECARD PROVIDES a powerful framework for business units to describe and implement their strategies. A Strategy-Focused Organization, however, requires more than having each business unit using its own Balanced Scorecard to manage a great strategy. Most organizations consist of many different business units as well as shared service (or support) units. For maximum effectiveness, the strategies and the scorecards of all such units should be aligned and linked with one another. ...
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