Hammer and Champy’s business process redesign
The aim of a lot of strategy is to improve the performance of the business. Processes connect different parts of the business so if you improve those processes you will improve the overall business. It is argued that radical improvement requires radical re-engineering.
Hammer and Champy’s business process redesign model
Source: Adapted from Vakola, M., Rezqui, Y. and Wood-Harper, T., ‘The condor business process re-engineering model’, Managerial Auditing Journal, 15, 42–46, Stockholm University, 2000
How to use
The idea here is that many attempts to improve the performance of organisations waste ...
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