Kaplan and Norton’s balanced scorecard
Once you have a strategy in place, you will want to know how well it is doing. You don’t just want to measure financial performance. The financial implications of a strategy are usually not immediate. There are lots of areas that contribute to the success of a strategy.
How to use?
You will never create the perfect balanced scorecard for your organisation, but you can move strategic focus to a range of measures that better reflect performance and progress towards your strategy.
First, include your vision and strategy. It doesn’t have to be final but it helps to have a sense of what will be measured. ...
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