Porter’s value chain

The ability of your company to compete successfully is a product of everything the company does and the way everything is organised. The value chain is a useful way of looking at the whole organisation. It divides the company into the primary and support activities.

illustration

How to use?

Use the model to understand your company as a chain of activities leading to overall results. Divide what your company does into primary activities – which directly produce and deliver products, and support activities – which make primary activities possible. Then start asking questions.

  • How well do the individual functions perform?
  • What could ...

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