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The Strategic Management of Higher Education Institutions by Hamid Kazeroony

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Chapter 3

Organizational Culture in Higher Education

Rana Zeine, Michael Hamlet, Patrick Blessinger, and Cheryl Boglarsky

The organizational culture of academic higher educational institutions was analyzed using the Human Synergistics International (HSI) Organizational Culture Inventory (OCI) Survey. Cultural norms characteristic of Passive/Defensive and Aggressive/Defensive behavioral styles were overrepresented, while those characteristic of constructive styles were underrepresented, as compared to ideal profiles. The results reflect predominance of task-centered over people-centered organizational orientations and of lower-order (security) over higher-order (satisfaction) needs. Both current and ideal profiles were derived from the responses ...

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