Chapter 10

Key Competencies and Skills of A Strategic IT Organization

People make us successful. They need to exhibit the right skills if we are to succeed at collaborating with the business to achieve our corporate goals.1

Ravi NaikCIO—SanDisk

When you speak to strategic CIOs, it is very clear why they succeed. The conversation is all about business. Whether it is Randy Spratt from McKesson, Filippo Passerini from Procter & Gamble (P&G), or Rebecca Jacoby from Cisco, the message is loud and clear. Today’s CIOs need to focus on solving business outcomes. They need to understand how the business works, its financial structure, and a focus on achieving results that drive business success. However, CIOs cannot do it alone. They need an organization ...

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