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The Star Factor by Richard Grbavac, William Seidman

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DISTRIBUTE GLOBALLY, ACT LOCALLY

CREATING LARGE-SCALE, GLOBAL PROGRAMS THAT FEEL LIKE LOCAL CHANGE INITIATIVES

As Simon, the vice president of sales for a global accounting firm, said, “We have 17,000 account managers in more than 90 countries. We have never found a learning program that could handle our numbers and still have a meaningful impact.”

Teaching six to twenty people is very straightforward—present the knowledge, then follow up with each student to make sure everyone is applying it. But this approach doesn't work with thousands of people who are all over the world. Developing great leadership programs for large numbers of geographically ...

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