Chapter 9

Human Resources Management

Project Human Resource Management includes the processes that organize and manage the project team.

—PMBOK® Guide

Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best. The best thing a leader can do for a Great Group is to allow its members to discover their greatness.

Warren Bennis and Patricia Ward Biederman, Organizing Genius

(The annual review) nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, nourishes rivalry and politics.... It leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unfit for work for weeks after receipt of rating, ...

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