Preface

To solve any mystery, detectives rely on their experience along with proven tools and techniques to unravel the conundrum. This IBM® Redbook addresses the often illusive mystery known as software deployment success. The information, practices, and methods presented in this book have enabled many IBM customers to achieve their business and Information Technology (IT) goals more quickly and efficiently. IBM has accumulated a wealth of knowledge and experience in software deployment. The technologies we have developed, the best practices we have authored, and the employees we have cultivated are our greatest assets. Like a detective explaining how the mystery was solved, we use this redbook to pass on to you – our customers – the experience, ...

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