9.4. A global deployment coverage example

Nestlé is an example of a customer who understands how to deploy software globally. In 2001, Nestlé initiated their GLOBE project, one of the largest and most ambitious restructuring projects ever launched in the industry. GLOBE standardizes Nestlé on best practices for manufacturing, sales, marketing, and all relevant business worldwide. It creates common data formats and a common infrastructure for managing Information Technology (IT). The Nestlé Globe Competence Center (GCC) defines Service Management with Tivoli under the leadership of Francisco Esteve. The GCC then distributes structures to the Globe Centers of the four primary zones around the world (Europe, Americas, Asia Oceania Africa, and the ...

Get The Software Deployment Mystery - Solved! A Customer Guide now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.