Chapter 4. Value realization
The subject of how value is realized is far too often ignored. While neglecting or avoiding this topic may seem harmless, the impact on the overall success of your Information Technology (IT) and business goals can be dramatic. It is critical that you set aside time to regularly revisit the buying decisions that were made. This ensures that all parties involved in the deployment of software fully understand their roles and their responsibilities.
This chapter reviews various ways in which value can be defined. You are given specific examples and supporting case studies to help you select a method that best matches your business. It is possible that you may not find a method that matches your needs. However, we hope ...
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