3.7. Define a time-to-value and ROI strategy
It is up to you to determine and communicate how you will calculate and measure value. This is typically stated as return objectives (ROI) and a time frame for that return (time-to-value). There are generally two different types of ROI used:
Soft ROI: This includes such examples as better monitoring or control capabilities, transformation of IT or business processes, implementation of a strategic vision, and the adoption of a common look and feel.
Hard ROI: This includes such examples as headcount savings, system count reduction, server consolidation, department or process closures, and outsourcing.
You or the sponsoring executive should work with the Software Deployment Team to define the return objectives ...
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