2.3. IBM Software Sales Team

The IBM Software Sales Team consists of the following members:

  • Sales (non-technical):

    - Software Account Manager: Cross-brand strategy and sales
    - Software Sales Specialist (SSS): Single brand sales and tactical sales support

  • Technical Sales Support (technical):

    - Software Deployment Architect: Cross-brand strategy and deployment
    - Software Architect: Cross-brand strategy, sales, and deployment
    - Software Technical Sales Specialist (ITS): Single brand sales and tactical support

2.3.1. IBM Software Account Manager

SAMs formulate strategies that link IBM Software with your business strategies. The SAM should work closely with you to:

  • Understand your business needs and propose IBM solutions to meet those needs

  • Manage customer ...

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