Chapter 2. Roles and responsibilities
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“Finding good players is easy. Getting them to act as a team is another story”. – Casey Stengel, famed manager of baseball’s New York Yankees |
One of the many reasons you may have decided to do business with IBM is because we have many skilled professionals involved in the sales and deployment of our software, hardware, and services. The challenge when many people are involved is to ensure that the roles and responsibilities are clearly communicated to you. It is equally important that any expectations you have of IBM, and vice versa, are defined as early in the software deployment process as possible.
One of the more common concerns found when analyzing deployments is that roles and responsibilities are ...
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