Local sites (tertiary ’on demand’ coverage)
| Activity | Owner(s) | Date completed | Notes | |
|---|---|---|---|---|
| Tertiary coverage is available in reactive situations only. | ||||
| Each deployment site that is not primary or secondary should at least have a named resource aligned with it to monitor and escalate challenges that may impact the deployment progress. | ||||
| Your vendor should also provide tertiary coverage at each one of these sites. This coverage should be aligned with the products, solutions, or both being deployed at each site. The right expertise should be available to help resolve issues quickly. |
Get The Software Deployment Mystery - Solved! A Customer Guide now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
