INDEX

academic journals

Adeyeri, Eb

advocates

B2B

brand fatigue

brand mutualization

Generation S

LIIPs

QIIPs

staff as

VIIPs

see also influencers

agile businesses

Amazon.com

Apple

ARM

Asian markets

adoption trends

by country

infographics

microblogging in China

online dating

online gaming

the social media discussion and

the social media scene

tapping into

Australia

authenticity

Aviva case study

B2B see business-to-business (B2B)

Baidu

Bergelin, Johan

Bernstein, Harry

best practice management approach

bike design example

blogs and blogging

ARM case study

Asian markets

Dell case study

ethnocentric bias

Evans Cycles case study

GSK case study

Kodak case study

LIIP advocacy

Sage case study

VIIP advocacy

see also microblogging; Twitter

books, ethnocentric bias

boyd, danah

brain processes

creativity

design thinking

brand advocates

brand building through design

brand engagement

brand fatigue

brand message cohesiveness

brand mutualization

branded content

best practices

definition

earned media channels

influencers

Kanon Vodka

mechanics of distribution

media consumption patterns

owned media channels

paid media channels

product placement compared

branders

branding

corporate

personal

Breene, Tim

Brown, Tim

bulletin boards (BBS)

business communicators

business engineering

industry life cycles

social business

social business strategies

business-to-business (B2B)

advocacy

ARM case study

Kodak case study

Royal Philips Electronics case study

Sage case study

call centres

Carroll, Ged

case studies, use of

change

organizational

social

see also Asian markets

Chief Listening Officers (CLOs)

Chief ...

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