Credits
The ROI of Social Media was provided by:
Joan Koerber-Walker, www.corepurpose.com
Expert Insight was provided by:
Biz Stone, cofounder of Twitter, www.twitter.com
Technical edits were provided by:
Kaila Strong, social media architect, and Arnie Kuenn, CEO of Vertical Measures, www.VerticalMeasures.com
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