CHAPTER 1

What Is Social Media?

Social media is the media we use to be social. That’s it.

That really is the short answer. The story is in the tactics of each of the hundreds of technologies, all of the tools that are available for you to connect with your customers and prospects, and the strategies necessary to use these tactics and tools effectively.

Get The Social Media Bible: Tactics, Tools, and Strategies for Business Success, 3rd Edition now with the O’Reilly learning platform.

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